Terms of service

A few clear details about shopping with Zoobi.

About these terms

These draft terms describe shopping with Zoobi. The final terms must identify the legal business operating the store and be consistent with its checkout, delivery, returns and privacy policies.

Products and pricing

Prices are displayed in Australian dollars. The mockup shows GST-inclusive prices; the final store must confirm its GST treatment. Product photos, specifications, offers and availability shown in this prototype are illustrative and must be replaced with accurate product information.

Orders and payments

Check your chosen items, colours, quantity and delivery details before placing an order. The final checkout should clearly show the total, shipping charges and available payment methods. [Confirm order acceptance, payment processing and cancellation procedures.]

Shipping and delivery

The mockup uses free shipping over $80. [Confirm eligible locations, exclusions, dispatch timeframes, delivery estimates and tracking arrangements.] Final delivery costs and available options should be shown before the customer completes an order.

Returns and consumer rights

The mockup includes a 30-day change-of-mind return offer. [Confirm eligibility, return process, costs and exclusions.] This voluntary offer is separate from rights under Australian Consumer Law.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Consumer guarantees may provide a right to a repair, replacement or refund when a product has a problem; the appropriate remedy depends on the circumstances. A change-of-mind deadline does not limit those statutory rights. See the ACCC consumer guarantees guidance.

Discounts and promotions

The prototype shows a 10% first-order offer and a 15% matching-set offer. [Confirm eligibility, exclusions, expiry, minimum spend and whether discounts can be combined.] Conditions should be clearly available before purchase.

Using the website

Use the website lawfully and provide accurate order information. Do not interfere with the store’s operation or use its content without permission where permission is required. Competitor reference images in this mockup must be replaced or appropriately licensed before launch.

Privacy and contact

Our explains information handling. Contact Zoobi using the confirmed business details below for questions about orders or these terms.

Updates and applicable law

Display the effective date when final terms are issued. [Confirm the applicable Australian state or territory and obtain review of any jurisdiction or dispute-resolution clauses.] Changes must not remove customers’ non-excludable rights.